Most Asked Questions
Are there GST charges?
All the prices listed on the website are inclusive of 7% GST.
***Starting from 01 January 2023, GST will be adjusted from 7% to 8%. Subsequent adjustments will be made accordingly.
Are there any delivery charges?
If you spend above $40 in a single order on any items, the delivery charge of $3.50 will be waived.
***Starting from 01 January 2023, delivery charge will be adjusted to $8.00 and delivery orders above $60 will be waived.
How long does it take to deliver our orders?
Typically, goods are delivered within 2 working days.
How is payment done? Do we need to pay via credit card?
All online transactions have to be paid via bank transfer* or cash on delivery. Please refer to the bank details below for the bank transfer and ensure your contact details are accurate when you make your order .
Bank transfer to OCBC Bank A/C 533-035952-001 and indicate the order number.
*For bank transfer, orders will only be processed after payment has been received.
***Starting from 01 January 2023, we will only be accepting PayNow payments.
If there are any problems who can I contact?
You can either use the enquiry form on our Contact Us page or drop us an email in firstname.lastname@example.org